Creative businesses thrive when operations are clear, leadership is confident, and client‑facing teams know how to build strong, strategic relationships. I help you create the conditions for great work — through hands‑on operational leadership, strategic advisory, and targeted coaching.
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Deep-dive Discovery
A rigorous audit of the 8 key areas of business to identify the transformation required to achieve stated objectives.
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Speed Audit
A 2 hour discovery session encompassing all areas whilst focusing on key change goals already identified.
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Roadmap Workshops
Presentation of findings in a workshop session to discuss recommendations and plan a prioritised timeline.
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Speed audit & diagnostics
Agency leaders often have a clear sense of what’s misaligned — and what needs to shift to unlock growth. But even when the symptoms are obvious, the root causes can be entangled across multiple layers of the business. A full-scale audit isn’t always necessary. My Speed Audit is a fast, focused evaluation that cuts through complexity and pinpoints what matters most.
A 2–3 hour working session designed to rapidly assess the key dimensions that influence the change or initiative you’re planning. Using a structured framework that spans brand, leadership, culture, operations, and growth, I examine the interdependencies that may accelerate or obstruct progress.
You will not only receive a succinct report of findings with highlighted priority areas for action and/or risk areas.
You benefit not just from speed, but from objectivity.
TESTIMONIALS
Joanna brings a rare blend of strategic clarity, operational depth, and human leadership. As both an advisor and a senior leader in client services, she partners at the highest levels to shape teams, define roles, and build the structures that enable people to thrive. Her impact goes far beyond delivery. She ensures the right things happen — the decisions that strengthen capability, elevate performance, and create lasting confidence across the organisation. What sets her apart is the way she brings people with her: engaging, empowering, and inspiring teams so the journey feels shared, not imposed.
Working with Joanna during a period of departmental repositioning was great. Together we worked through how to restructure the team, clarify roles, responsibilities, and accountabilities against business goals, and raise the bar on client service. Her strategic judgment is excellent, and the frameworks she shared were practical, clear, and easy to put into action. Just as importantly, Joanna is a joy to work with, thoughtful, curious, and a great listener who asks the right questions, challenges your thinking, and helps you see things from a fresh perspective. She brought clarity, confidence, and real momentum to our work together.
Joanna’s mentorship has been instrumental in my career development. Her deep expertise in the brand design agency space, paired with her sharp commercial acumen and insightful questioning, has been invaluable in shaping my future plans. With her extensive experience in client service, Joanna brings a wealth of ideas to the table, yet always offers an objective perspective, delivering feedback in a sensitive and constructive manner.
GETTING STARTED
It always starts with a conversation.
Most challenges have several ways of approaching them, and it’s only through good questioning and discussion we can identify the character and nuance of requirement, and discover a good way in to tackling and resolving it – efficiently, effectively and appropriately. From consultancy to workshops, surveys to coaching and training, I can help.
Contact me through LinkedIn or through my website. We can have an initial discussion where we can understand the shape of the challenge and opportunity facing you, and talk about a good next step.
