by Joanna Anthony | Oct 16, 2024 | Operational efficiency
The design industry has long been known for its ability to push boundaries and shape culture, and the landscape is shifting dramatically. From research by the World Economic Forum, they found that nearly a quarter of all jobs (23%) globally expected to change over the... 
by Joanna Anthony | Oct 3, 2024 | Client service professionals
There are many conversations today about the range of role titles within the client service function (or client partnership, leadership, account direction etc), the changing responsibilities between client service and strategy and the gaps or overlaps that result....